Discover Unparalleled Sleep Comfort
Experience the ultimate in sleep luxury with our Ultimate Comfort Hybrid Mattress. Whether it’s for your home, hotel, school, or apartment, our mattress is crafted to cater to all environments, ensuring a restful night for every user.
Exceptional Features for Quality Sleep
Our mattress boasts a premium combination of high-density foam, gel memory foam, and latex, forming the perfect balance of support and comfort. The high-density anti-bacteria and anti-mite fabric, available in velvet or knitted options, ensures a hygienic and luxurious surface. Furthermore, its pocket spring system offers individualized support, adapting to your unique body shape for uninterrupted sleep.
Benefits of Our Hybrid Mattress
- Advanced Support System: The high-density foam and pocket springs provide optimal spine alignment and pressure relief.
- Hygienic and Safe: Certified with OEKE-TEX and CertiPur-US, ensuring safety and quality standards.
- Convenient Packaging: Vacuum compressed and rolled into a box for easy transportation and setup.
- Adaptable Design: Suitable for a wide range of settings, from bedrooms to hospitality venues.
Why Choose Our Hybrid Mattress?
Our mattress is not just a sleeping surface; it’s a commitment to excellent sleep. With features like foldability, a cooling gel layer, and a removable cover, it stands out as a versatile and practical choice. Its modern design style complements any room decor, while the various functionalities like massage and convertible options add to its uniqueness. Whether it’s for everyday use or special occasions, our mattress adapts to your lifestyle, providing consistent comfort and support.
Ready to Transform Your Sleep Experience?
Don’t wait to elevate your sleep quality. Our Ultimate Comfort Hybrid Mattress is the perfect blend of luxury, comfort, and practicality. Order now and embark on a journey of restful nights and energized mornings. Your ultimate sleep solution is just a click away!
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bestera.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bestera.store.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bestera.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bestera.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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